3mm Vellaro Bracelet - 18K White Gold

• Shipping Times – (Aus) 3-7 days (rest of the world) 5-10 days
• Free Shipping over $100 AUD

Returns & Warranty

• 30-Day Risk-Free Trial – If you're not satisfied with your purchase, you can return it for a full refund or exchange.
• Lifetime Guarantee – If your jewelry fades, tarnishes, or breaks, we will replace it free of charge.

1. Will the jewelry fade or tarnish over time?

Our pieces are built to last with premium stainless steel and real 18K gold bonding, making them highly resistant to tarnishing and fading. However, like all jewelry, some natural wear can occur over time—especially with heavy use or exposure to harsh conditions.

That’s why we offer a 365-Day Non-Tarnish Guarantee. If your piece tarnishes or fades within a year of normal wear, we’ll replace it—no stress.

2. Will this jewelry turn my skin green?

No! Unlike cheap jewelry that uses brass or low-quality alloys, our pieces are 100% hypoallergenic and nickel-free. This means they won’t turn your skin green or cause irritation, making them safe for everyday wear.

3. Can I wear it in water?

Yes! Our jewelry is waterproof and sweatproof, so you can wear it while showering, swimming, or working out without worrying about damage or fading. However, for maximum longevity, we recommend drying it after exposure to saltwater or chlorine.

4. How long will my order take to arrive?

We process orders within 1-2 business days. Shipping times vary depending on your location:

• Australia: 3-7 business days
• Rest of the world: 5-10 business days
  Once your order ships, you’ll receive a tracking number via email to keep an eye on your delivery.

5. What if I order the wrong size?

No worries! We offer easy exchanges within 30 days. Just contact us, and we’ll help you find the perfect fit. Not sure what size to order? Check out our detailed size guide on the product page.

6. What if I’m not happy with my purchase?

We stand behind our products with a 30-day risk-free trial. If you're not satisfied, you can return or exchange your jewelry—no questions asked.

7. Do you offer a warranty?

Yes! Every purchase is backed by our lifetime guarantee. If your jewelry ever fades, breaks, or has any issues under normal wear, we’ll replace it for free—just cover shipping.

8. Is this real gold?

Our pieces are crafted from premium-grade stainless steel and bonded with real 18K gold using advanced techniques.

9. Do you ship internationally?

Yes! We ship worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.

10. How can I contact customer support?

We're here to help! You can reach out via our contact page. We typically respond within 24 hours.